Frequently Asked Questions

Everything you need to know about your Rosefield shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that personalized or engraved pieces are final sale.

Are your watches and jewelry water-resistant?

Most Rosefield watches have a 3 ATM water resistance rating, meaning they are rain and splash resistant but should not be worn while swimming or showering.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options via Klarna and Afterpay.

How do I adjust the size of my watch strap?

Our mesh and link straps are designed to be easily adjustable. Each order includes a small tool and a guide to help you find the perfect fit at home.

Do you offer a warranty on your products?

Yes, all Rosefield watches come with a limited two-year warranty that covers manufacturing defects from the date of purchase.